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Victoria Buell

20:53 16 Nov 16

I was put in touch with Monte Willis by a family member who noticed I was trying to sort through and handle everything that comes along with dealing with insurance companies. I was hit by a car that had run a stop sign while I was on my bike, and Monte was fantastic in helping me any way he could in this claim that ended up being open for well over a year. He stepped in and took over everything, and I was especially struck by his ability to read each situation and recognizing when I needed a little extra guidance and information when making the crucial decisions. He paid closed attention to each concern I expressed, never making me feel belittled or uninformed. He went the extra mile, and I would not hesitate to recommend him to anyone who is in need of a personal injury attorney.

Jay Neil

23:27 06 Jun 16

Then:A cyclist hit: broadsided by a car failing to yield the Chestnut St crosswalk. A first-time bike commuter crossing over 5 lanes of 12th street traffic. A too-fast traffic light: immediate entry as green lights up, yellow warns before midway across, and red shocks -- while still desperate to get beyond the last of 5 lanes. A hurried SUV driver, staring up at the other lights, remains oblivious to who or what is still in the intersection before his hood. If... If it'd been a child - they would've died by the full throttle power forces applied. That time...2013. Still to date:No citation given. The creepy hit & run driver: seeing the unmistaken carnage, both to his vehicle and in the intersection's wake from his rear view mirror: all other vehicles frozen, immobile in view of the apparent tragedy just witnessed him to cause -- this guilty driver slowly returns from a side street minutes later, arriving unnoticed by the first-responders from WWPD. His dis-ingenious first impression words "that biker hit my car". A blatant lie. I was hit, left lying for dead across 2 lanes, and there was an entire intersection of voices giving witness. WWPD was silent, but did make notes. Their photos still speak; a damaged white SUV parked in a funny angle on a side street, smeared by brown Trek bike paint across its now-marred front bumper. I pointed to the guilt-evidence seen but by my eyes in real time, now captured by an investigator's camera for the future. Legal captivity: This road-wise cyclist who clearly understood his (lack of) obligation to provide access to his personal auto policy for that driver's auto damages? "But I didn't hit him, I wasn't driving! He hit me, on my bike. My auto policy doesn't cover any vacuous bike-liability!" The Allstate brass heard, were shocked, furious, and corporately vehement in keeping this injured-silent cyclist-client safe 'in their hands'. Refusing to bow before that driver's opposing insurance policy's aggressive brutish start-up stratagem. Their style seemed "Burn anything and anyone in the name of profit.""I'm sorry; neither I nor Allstate can accept this threat...on the other hand, you and your insured driver appear to still face some growing legal challenge..."My case was nearly tragic. A rider with fewer miles might have suffered more by not utilizing maximum passive protection. A double jersey layer / less road rash; wearing the best fitted helmet / the better to absorb and/or split sacrificially. Though outwardly crushed, torn and ripped - my helmet hit and shattered the driver's entire door mirror system. It was just clothing torn; my body deeply bruised, but no blood??!! My very vulnerable brain impacted asphalt still cradled in styrofoam remnants - still very much awake, and alert, thinking grateful thoughts while lying still. Grateful to "be", listening in silence as that moment of incredible awe lingered on. "I'm alive, I can still move and feel. I'm hurt, but I'm not broken".... Interrupted only by a horrified witness screaming through her cell at 911 "he's dead..." After six months:It was clear that I was right, but alone - against an intransigent bully insurance company, a silent police force, and facing an unknown but potentially longer term healing trajectory with ongoing neck and shoulder spasms, and a classic commuter bike loss uncompensated... I turned to Willis & Toews. And now, 3 years have flown. Walla Walla no longer works for me. It's not all about that driver either... I still bike commute all 4 seasons; but on a fatbike in the mountains of Maine; cross country, old RR beds, and snow-packed subzero snowmobile trails, even studded tires on frozen rivers... It's fresh every day and rich. It doesnt matter how long, or which route - I know I'll get there. Willis & Toews - were partners in this change. They fought when I was broken. The tables were turned. I have a just settlement in the bank. My bike was replaced, and my health expenses compensated. Best of all, I didn't have to let that one very bad day ruin a still-good ride.

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